THE FUTURE OF CLAIMS HAS EMPATHY.

Putting customers first is more than just a platitude.
62% of policyholders who switch insurers do so because of a negative customer experience.
Exceed expectations when interacting with your policyholders to boost revenues and reduce customer churn.

It’s a brave new world.

Tech has changed the game: the omnipresent digital world of today has dazzled consumers with choice and convenience. Competition is now on the basis of experience. Drive the future of claims: seize the opportunity and rethink your customer journey with speed and transparency. Fire up your NPS (Net Promoter Score) by inspiring loyalty among your policyholders.

Insights

Actionable Insights

with all relevant information & decision support at hand.

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Speed

Quicker Resolution

by automating data-intense, non-customer facing workflows.

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Empathy

Breakthrough CX

by responding fast, transparent & insight-driven.

INSURANCE: THE TIME IS NOW.

omni:us is bridging the gap between legacy insurance processes and intelligent systems. Leverage cutting-edge machine learning technology and revitalize your customer journey from the ground up. By automating non customer-facing workflows and offering valuable decision support to claims agents, you can realign around the immediate needs of policyholders.
It’s what insurance is all about.

“This is the new bar. If you can’t clear it, other firms will.”

“omni:us has a team of very talented engineers who really understand the problems in training machine learning models, of data annotation, and of data quality.”

Nina Fichtl
AI Lead

Deliver a breakthrough customer experience.

Clarity

Consistently greet customers with up-to-date, comprehensive data about current claims or service histories.

Speed

Offer a sensationally fast claims service by leveraging omni:us’ increased automation and decision support.

Accessibility

Communicate with customers via their channel of choice, and reassure them with the constant option of empathetic personal interaction.

Want to learn more?

Why omni:us?

Our mission is to boost the core of good insurance with operational excellence and efficient claims handling. For us, becoming customer-centric means becoming future-proof, while protecting and furthering the interests of both carrier and customer. With omni:us, you can trademark empathy.

Get in touch today!

E-mail us with comments, questions or feedback.

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